You must return your original device within 14 days of receiving a swap device, otherwise you may be charged a Device Non Return Fee. If this is not available, we’ll provide a comparable model. A swap device is usually a refurbished device of the same model as your current device. Samsung Care+ does not cover lost or stolen devices. Device non return fee may apply if original device is not returned within 14 days of receiving swap. Swap fee for all eligible devices is $129 or $299. Swap fee applies for each swap, unless covered by warranty or the Australian Consumer Law. Subject to Samsung Terms & Conditions of Sale.ġThe Samsung Care+ program allows a maximum of two swaps available over a 24 month period. Discounts not transferrable, exchangeable or redeemable for cash. Subject to stock availability at the time of purchase. Discounts not redeemable in conjunction with any other offers or promotions.
The discounts are not available on purchases made via Samsung Enhanced Partnership Portals, Samsung Government Store, Samsung Business Store and Samsung Education Store.
See list of Participating Products, relevant discount offers and Offer Periods here. *Discounts apply to the Participating Products purchased from the Samsung Online Store (/au) and such other periods specified for the relevant offer (Offer Period).
